Privacy Policy and Data Protection Statement

Welcome to Miravexilion's privacy policy. This document outlines how we collect, use, and protect your personal information in connection with our financial planning subscription services, in full compliance with Malaysian data protection laws and international privacy standards.

Information We Collect During Consultations

To provide personalized financial planning consultations, we collect the following categories of information:

• Basic identification details including name, age, profession, and family situation for consultation context
• Email address, phone number, and preferred communication methods for scheduling and follow-up
• How you interact with our website, consultation scheduling system, and subscription dashboard
• Device information, IP address, and browser details for security and service optimization

How We Use Your Information

Your information helps us deliver personalized financial planning consultations:

• Conducting thorough analytical reviews during your monthly consultation sessions
• Customizing financial planning discussions based on your specific circumstances and goals
• Scheduling consultations and providing follow-up resources tailored to your situation
• Improving our service quality and developing new consultation methodologies

Legal Basis for Data Processing

Under Malaysian Personal Data Protection Act 2010, we process your data based on:

Information Sharing and Third-Party Access

We maintain strict confidentiality but may share limited information in specific circumstances:

• With trusted technology partners who provide secure hosting and communication tools under strict data protection agreements
• When required by Malaysian law enforcement or regulatory authorities with proper legal documentation
• With your explicit consent for specific purposes such as referrals to other professional services

Cookies and Website Analytics

We use cookies and similar technologies to enhance your experience with our subscription service. Detailed information about our cookie usage is available in our separate Cookie Policy document.

Data Security and Protection Measures

We implement comprehensive security measures including encrypted data storage, secure communication channels, regular security audits, and staff training on data protection protocols. All client information is stored on Malaysian servers with international security certifications.

Your Privacy Rights and Control Options

Under Malaysian data protection laws, you have several important rights regarding your personal information:

• Right to access and receive copies of your personal data we hold from consultation records
• Right to correct any inaccurate information in your client profile or consultation notes
• Right to request deletion of your data when no longer needed for consultation purposes
• Right to receive your data in a structured format for transfer to another service provider
• Right to object to data processing for marketing purposes or withdraw consent at any time

Data Retention and Storage Periods

We retain client information for as long as necessary to provide consultation services and meet regulatory requirements. Active subscription data is maintained during your membership period plus 7 years for compliance purposes, after which it is securely deleted unless longer retention is required by Malaysian law.

Privacy Protection for Minors

Our financial planning consultations are designed for adults aged 18 and above. We do not knowingly collect personal information from individuals under 18 without parental consent and guardian involvement in consultation processes.

Privacy Policy Updates and Notifications

We may update this privacy policy to reflect changes in Malaysian data protection regulations, our service offerings, or data processing practices. Significant changes will be communicated through your subscription dashboard and email notifications at least 30 days before implementation.

Contact Information and Data Protection Queries

For questions about this privacy policy, to exercise your rights, or to report privacy concerns, please contact our data protection team.